Urbanplay

Install and Play Urbanplay to win real rupees in cash!

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Refund Policy

App Name: URBANPLAY or Website Name: urbanplay.me| Company Name: EDOPT TECHNOLOGIES PRIVATE LIMITED

1. Banned States

Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

2. Skill Gaming

Rummy is recognized as a game of skill. You can enjoy playing real money rummy games on our platform, where your skill and strategy determine your success. Always play responsibly.

Last Updated: 21-September-2023

Thank you for choosing UrbanPlay! Please read the following Refund Policy carefully before accessing UrbanPlay.me or downloading and using the UrbanPlay App. By using our website or app, you agree to comply with the terms outlined in this Refund Policy. If you do not agree with any part of this policy, please refrain from using UrbanPlay.me and the UrbanPlay App.

1. Real Money Gaming:

a. UrbanPlay is a Real Money Rummy Game App. By participating in real money gaming, users acknowledge and accept the inherent risks associated with such activities.

b. Players understand and agree that UrbanPlay does not offer refunds if a player loses a round or incurs financial losses while using the app.

2. Download and Installation:

a. Players are required to download the UrbanPlay App APK exclusively from the official UrbanPlay.me website. The app is not available on Google Playstore.

b. Any unauthorized or third-party versions of the UrbanPlay App are not supported, and EDOPT TECHNOLOGIES PRIVATE LIMITED holds no responsibility for issues arising from their use.

3. No Refunds for Losses:

a. UrbanPlay does not provide refunds for any financial losses incurred by players during their use of the app.

4. Customer Support:

a. For any inquiries or concerns regarding financial transactions or account issues, players can contact our customer support team at:

  • edopttechnologies@gmail.com
  • info@urbanplay.me

b. Our support team will assist players in resolving technical issues and addressing account-related concerns, but this does not imply or guarantee a refund for losses.

5. Dispute Resolution:

a. In the event of a dispute or disagreement regarding financial transactions or account balances, players are encouraged to contact our customer support team to seek resolution.

b. Any disputes that cannot be resolved through customer support will be subject to further investigation by EDOPT TECHNOLOGIES PRIVATE LIMITED.

6. Refunds for Failed Transactions:

a. UrbanPlay will refund the amount within 48 hours in case of any failed transactions.

7. Changes to Refund Policy:

a. EDOPT TECHNOLOGIES PRIVATE LIMITED reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately and will be communicated through our website or app.

8. Contact Us:

For any questions or concerns regarding this Refund Policy, please contact us at:

  • edopttechnologies@gmail.com
  • info@urbanplay.me

By using UrbanPlay.me or the UrbanPlay App, you acknowledge that you have read and understood this Refund Policy. Your continued use of UrbanPlay.me or the UrbanPlay App constitutes your acceptance of this policy and any updates or changes.